Content Grievance and Redressal

About Content Grievances

Those JioSaavn users located in India who have a complaint or concern related to any online curated content available on the JioSaavn platform in India may address those concerns via email to:

Grievance Redressal Officer
Mrs. Radha Nair
Reliance Corporate IT Park, TC-22,
Thane Belapur Road, Ghansoli, Navi Mumbai 400701
Email: grievance.officer@jio.com

What to Include in a Content Grievance

We intend to address your complaints and concerns to the Grievance Officer in an immediate and timely manner. As such please include the following information in your email:

1. The programme title, name or other identifier of the content
2. The type of content (Audio or Video)
3. The type of complaint: e.g: classification of content, age related, the nature of the content itself.
4. A short summary of the complaint or concern.
5. Your name, email id and phone number where you may be contacted.

Other Grievances and Complaints

The Grievance Officer does not address complaints or concerns related to:

• Advertisements on the JioSaavn platform. Please address such concerns via email to legal@jiosaavn.com.
• Copyrights on the JioSaavn platform. All concerns related to copyright ownership or copyright infringement should be addressed to legal@jiosaavn.com and include the information specified in Section 3 of JioSaavn’s Terms of Use.

JioSaavn Month Wise Grievance Reports

Monthly Grievance Reports for the Period of 01.05.2024 - 31.10.2024 (as of October 31, 2024)