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#29 Building a conversational service model - w/ Darko Popovic
Episode · 5 Plays
Episode · 5 Plays · 40:32 · Dec 12, 2023
About
When it comes to Digital Customer Service you can't change things overnight. However, if you are a tenacious manager with a clear vision, purpose and goals, you can build up an effective conversational service model that works. Just like the special guest of this podcast, Darko Popovic, Chief Operations Officer at Multitude Bank. Darko shares his valuable digital transformation journey in this great conversation hosted by Paolo Fabrizio. Read full article >>
40m 32s · Dec 12, 2023
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