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#33 Customer Culture: with AI no alibis
Episode · 6 Plays
Episode · 6 Plays · 21:26 · Apr 9, 2024
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As more and more organizations are integrating AI within their customer service operations, you got no more alibis: either you upgrade customer culture along with technology adoption, or you're bound to disappointing results. Paolo Fabrizio share 3 key takeaways from the AI Forum.
21m 26s · Apr 9, 2024
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