In today’s episode, Joe and Jonathan speak with Strategy & Revenue Operations Leader Lester Ang about the crucial balance between big-picture strategy and detailed work in strategy and revenue operations. A seasoned strategy and revenue operations advisor with a robust background in global teams and growth transformation, Lester brings no shortage of insights when it comes to effective leadership transitions and the role of listening, understanding, and adaptability to gain trust and credibility within any organization.Join us as we discuss:How understanding people’s backgrounds helps when transitioning from an analyst role to a manager roleStriking a balance between considering a variety of opinions with asserting one’s expertise and experienceWhat challenges arise when it comes to incentivizing individuals in cost centers When to zoom in on the details vs. when to zoom out for a broader view