By any measure, Frances Frei is unusual. She’s a professor, advisor, author, strategist, TED speaker, and spent 2017 at Uber on a leave of absence to lead Leadership & Strategy at Uber for the several thousand employees contending with rapid growth and a quickly evolving culture. Listen to this fascinating conversation in which Frances Frei and Sam Jayanti discuss why leaders who cannot create trust, a learning environment, and empower the members of their team lead to poor business outcomes and company culture. The future is about soft skills and this conversation expains why.Subscribe to ideamix - Coaching, Performance, and Wellness, and stay tuned for new episodes every other Thursday. On ideamix podcasts, we speak with innovators and coaches to help you build the life, business, and career you want. ideamix is the go-to destination for individuals to find their ideal coach. Check out our website at www.theideamix.com. For comments, questions, podcast guest ideas, or sponsorship inquiries, please email info@theideamix.com.