My guest on the episode is Susan Inouye, an authority on leading millennials and Gen Z.   As an executive coach, she has helped executives and managers make impact in business as well as outside by understanding how to engage and motivate this generation of unique talents.  During our conversation, Susan and I discuss: The challenges managers find in leading millennials and Gen Z Needs of Gen Z and what is the best way for leaders to address those needs Shifts that leaders need to make to lead the upcoming generation Ways to put these shifts in action and Sawubona philosophy About Susan Inouye Susan has been instrumental in taking a revolutionary method that emerged from Gen Y into the corporate world. Today Sawubona Leadership (Zulu for “I see you”) is being used globally because of its capacity to unite all generations through their gifts, passions and purpose.  SUSAN INOUYE’S proven track record in transformational change, has positively impacted over 600 businesses in 40 industries in nearly two decades of working with leaders and their organizations. She has helped leaders create dramatic turnarounds, cultural transformations, increased profitability, and executives living a more balanced and fulfilled life. Related Sources: Reach out to Susan on Linkedin – https://www.linkedin.com/in/susan-inouye-083384b/ Books by Susan - https://www.amazon.in/Leaderships-Perfect-Storm-Millennials-Possibilities-ebook/dp/B07HDVNH1J/ref=sr_1_1 Offers from Susan FREE SAMPLE CHAPTER OF SUSAN’S BOOK: Download a free sample chapter of Leadership’s Perfect Storm: What Millennials Are Teaching Us about Possibilities, Passion & Purpose -   https://susaninouye.com/chapter-optin/ BOOK A DISCOVERY CALL: If you’re interested in learning more about Susan’s services, please contact & schedule a free 20-minute consultation with Susan - https://susaninouye.com/contact/ Purchase Susan’s Book. All proceeds are donated to the non-profit, Youth Mentoring Program - https://www.amazon.in/Leaderships-Perfect-Storm-Millennials-Possibilities-ebook/dp/B07HDVNH1J/ref=sr_1_1 About the Host : Neha is a Customer Success and Sales leader in SaaS (MarTech) space with 16 years of work experience. She spent the last decade of her career setting up and expanding customer success function for Comscore Technologies India in Bangalore. She currently consults SaaS companies on post sales customer strategy and mentors customer success professionals. Neha interviews marquee leadership coaches and authors to bring their thinking to the forefront through her platform Bridge to Leadership.