Scott brings Erin an empathy problem and she comes through big time, complete with a custom copy/paste text he can send to the “offender”. The similarities between how Scott and Rebecca handle the build up to conflict in work environments are uncanny, but Erin has a different take. Her clarity, boundaries, and directness around empathy and engagement in a professional setting are somewhat surprising… and honestly, refreshing! Become a supporter of this podcast: https://www.spreaker.com/podcast/more-love-the-power-of-empathy-podcast--5871899/support.